Vendor Terms & Conditions

1. Overview

By registering as a vendor on Respawn Point, you agree to comply with the following terms and policies.
These terms govern your use of the platform and your responsibilities as a seller of second-hand PC parts.

2. Vendor Eligibility

To sell on Respawn Point, you must:

  • Deal in second-hand or refurbished PC parts
  • Provide accurate and genuine product information
  • Have the ability to fulfill and ship orders reliably

Respawn Point reserves the right to approve or reject any vendor application.

3. Product Listing Rules

Vendors must ensure:

  • All listings are accurate and not misleading
  • Real product images are used (no stock images)
  • Proper condition is clearly mentioned (Used / Refurbished)
  • Any defects or issues are disclosed

Prohibited listings:

  • Fake or duplicate products
  • Non-functional items (unless clearly mentioned)
  • Stolen or unauthorized goods

4. Pricing & Commission

  • Vendors can set their own selling price
  • Respawn Point charges a commission per successful order
  • Commission rates vary by category and volume
  • Final payout = Selling Price – Commission

Respawn Point reserves the right to update commission rates with prior notice.

5. Order Fulfillment

Vendors are responsible for:

  • Processing orders within 24–48 hours
  • Proper packaging of products
  • Using reliable courier services
  • Providing valid tracking details

Failure to fulfill orders on time may result in penalties.

6. Shipping Responsibility

  • Vendors handle all shipping and logistics
  • Any damage due to poor packaging is the vendor’s responsibility
  • Tracking must be shared with the buyer

7. Returns & Refunds

Returns are accepted only if:

  • Product is not as described
  • Product is defective or dead on arrival
  • Wrong item is delivered

If a return is approved:

  • Vendor must accept the return
  • Refund will be processed after product verification

8. Payouts

  • Payments are released after successful order completion
  • Payout cycles are processed weekly or as defined by the platform
  • Delays due to disputes or returns may affect payouts

9. Vendor Conduct

Vendors must:

  • Maintain professional communication
  • Avoid fraudulent or misleading practices
  • Ensure product quality and authenticity

Strictly prohibited:

  • Fake listings
  • Order manipulation
  • Off-platform transactions with buyers

10. Penalties & Suspension

Respawn Point may take action in case of:

  • High return or complaint rates
  • Misleading listings
  • Failure to fulfill orders
  • Policy violations

Actions may include:

  • Warning
  • Listing removal
  • Account suspension or permanent ban

11. Platform Rights

Respawn Point reserves the right to:

  • Modify platform rules and policies
  • Remove listings without prior notice
  • Suspend or terminate vendor accounts

12. Limitation of Liability

Respawn Point acts as a marketplace platform and is not responsible for:

  • Product defects
  • Shipping delays caused by vendors or courier partners
  • Losses due to vendor actions

13. Updates to Terms

These terms may be updated from time to time.
Continued use of the platform means acceptance of the updated terms.

14. Contact

For any queries or support:
📩 sell@respawnpoint.in

Final Note

Respawn Point is built on trust and transparency.
Vendors who maintain quality and honesty will benefit the most from the platform.

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